MoonGlam AU reserved the right to limit or decline returns or exchanges regardless of whether the customer has a receipt.
MoonGlam AU reserves the right to change our return policies and/or reject any exchange requests for any reason without prior notice.
Should there be any dispute, MoonGlam AU decision will be final.
MoonGlam AU shall accept upon their return the goods that are in the original and undamaged (i.e. unopened) packaging and in the condition that they were delivered to the Customer, meaningthat they do not show marks of wear and tear;
MoonGlam AU reserves the right not to refund/exchange the goods that are dirty, scratched, dented, or
shows signs of having been washed.
Returned items must be in their original packaging. Incomplete returns may be refused or
disregarded.
Changes to Terms and Conditions of Sale
The Terms and Conditions of Sales are subject to change at any time at the discretion of MoonGlam AU
All orders for Products are subject to the Terms and Conditions of Sales in effect on the date of the order.
All requests are subject to a return verification process of 5-15 days.
- All prices displayed on the website include all applicable government taxes. MoonGlam AU makes every effort to provide the most accurate and up-to-date pricing information on the products available on the website. However, we cannot guarantee against pricing errors.
If you placed an order for a product with an incorrectly posted price, we will either not process or cancel your order. If this occurs, we will notify you via email or the mobile phone number you provided.